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Terms and Conditions

GLEHNS LLC

Effective Date: September 20, 2025 | Last Updated: September 20, 2025

1. Acceptance of Terms

By accessing or using glehns.com (the "Site") you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

2. Eligibility and Accounts

You must be at least 18 years old or have parental/guardian permission to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3. Product Information and Availability

Product Accuracy: We strive for accuracy in product descriptions, pricing, and availability but do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders based on inaccurate information.

  • Products may be discontinued or changed without prior notice
  • Prices are subject to change without notice
  • All mandatory fees including shipping and taxes will be clearly displayed before final purchase confirmation

4. Orders and Payments

All orders are subject to acceptance and inventory availability. By submitting payment information you authorize us to charge the full order amount, including applicable taxes and shipping fees.

  • We reserve the right to refuse or cancel orders for any reason
  • Credit card charges appear as "GLEHNS LLC" on statements
  • Payment authorization constitutes agreement to these Terms

5. Electronic Communications

By using our Site, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

6. Shipping, Delivery and Returns

See our Shipping and Returns Policy for details on processing times, risk of loss, and refund procedures.

7. Intellectual Property

IP Protection: All content on the Site is owned by GLEHNS LLC or its licensors and is protected by intellectual property laws. No material may be copied or redistributed without written permission.

8. Prohibited Conduct

You agree not to:

  • Upload viruses or malicious code
  • Violate any law or third-party right
  • Interfere with Site security or functionality
  • Engage in fraudulent activities
  • Use the Site for any unlawful purpose or commercial activity not expressly permitted

9. Disclaimers and Limitation of Liability

IMPORTANT: The Site and products are provided "AS IS" without warranties of any kind. To the fullest extent permitted by law, GLEHNS LLC shall not be liable for indirect, consequential, punitive, or incidental damages arising from your use of the Site or products.

10. Indemnification

Indemnification: You agree to indemnify and hold harmless GLEHNS LLC from any claims arising out of your misuse of the Site or breach of these Terms.

11. Force Majeure

GLEHNS LLC shall not be liable for delays caused by circumstances beyond our control, including natural disasters, pandemics, cyber attacks, supply chain disruptions, or government actions.

12. Privacy and Data Protection

Our collection and use of your personal information is governed by our Privacy Policy, which complies with applicable privacy laws including CCPA and GDPR where applicable.

13. Sales Tax Compliance

We collect sales tax as required by applicable state and local laws based on your shipping address. Tax rates may change without notice.

14. Accessibility

We are committed to ensuring our Site is accessible to users with disabilities in accordance with ADA requirements and WCAG 2.1 AA standards.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any claim, please contact us at the information below to attempt informal resolution.

15.2 Binding Arbitration

Arbitration: Unresolved disputes shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Miami-Dade County, Florida. You waive rights to class action participation.

16. Severability

If any provision is found unenforceable, it shall be severed and the remaining Terms continue in effect.

17. Changes to Terms

We may modify these Terms at any time. Material changes will be posted with a new "Last Updated" date. Continued use constitutes acceptance of revised Terms.

18. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of such courts.

19. Contact Us

GLEHNS LLC

Email:

Address: 2136 NE 123rd Street, North Miami, FL 33181

Phone: +1 (786) 794-2019

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

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