Privacy Policy & Cookie Policy
GLEHNS LLC
Effective Date: September 20, 2025 | Last Updated: September 20, 2025
Your Privacy Matters: This policy explains how we collect, use, protect, and share your personal information when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.
1. Information We Collect
Personal Information You Provide:
- Account Information: Name, email address, phone number, billing and shipping addresses
- Payment Information: Credit card details, billing information (processed securely by our payment providers)
- Communication Data: Messages you send us, customer service interactions, reviews and feedback
- Profile Data: Preferences, purchase history, wish lists, account settings
Information Collected Automatically:
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, click patterns, search terms
- Location Data: General location based on IP address (not precise location)
- Cookies & Tracking: See our Cookie Policy section below
2. How We Use Your Information
We use your information to:
- Process Orders: Complete purchases, payments, shipping, and customer service
- Improve Service: Enhance website functionality, personalize your experience
- Marketing: Send promotional emails and offers (with your consent)
- Legal Compliance: Meet tax, accounting, and regulatory requirements
- Security: Protect against fraud, unauthorized access, and security threats
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors, shipping companies, email services (under confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of business assets
- Consent: Any other sharing with your permission
4. Data Security
Security Measures: We use SSL encryption, secure servers, regular security assessments, and access controls to protect your information.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
All Customers:
- Access: Request information about data we hold
- Correction: Update inaccurate information
- Deletion: Request data deletion
- Opt-Out: Unsubscribe from marketing
Additional Rights (GDPR/CCPA/Florida residents):
- Data Portability
- Processing Restriction
- Object to Processing
- Withdraw Consent
To exercise rights, contact us below. We respond within 30 days.
6. Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device to help our website function and improve your experience.
Types of Cookies We Use:
Essential Cookies
Required for site functions like cart, checkout, login, security
Analytics Cookies
Help us understand site usage to improve performance
Marketing Cookies
Enable personalized ads and measure campaigns
Functional Cookies
Remember preferences and enhance features
Controlling Cookies
- Use “Cookie Preferences” link in footer
- Adjust browser settings to block/delete cookies
- Use privacy tools or extensions
7. Data Retention
- Support your account and services
- Comply with legal obligations (e.g., tax records for 7 years)
- Resolve disputes and enforce agreements
- Improve services and customer experience
8. International Transfers
Your data may be processed outside your country. We ensure safeguards comply with laws.
9. Children’s Privacy
Not for children under 18 (or 13 with parental consent). We delete any inadvertently collected children’s data.
10. Third-Party Links
We are not responsible for other sites’ privacy practices. Review their policies.
11. Policy Updates
Updates: We may update this policy. Changes display a new "Last Updated" date. Continued use implies acceptance.
12. Contact Us
GLEHNS LLC - Privacy Team
Email: Click to reveal email
Address: 2136 NE 123rd Street, North Miami, FL 33181
Phone: +1 (786) 794-2019
13. Compliance Certifications
- GDPR – EU residents
- CCPA/CPRA – California residents
- Florida Digital Bill of Rights – Florida residents
- Florida Information Protection Act (FIPA) – Breach notification
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